Frequently Asked Questions


How does SpotiCheap work?/Why only about 2 USD per month?

Spotify allows Premium Family subscribers to invite up to 5 family members to enjoy Spotify Premium, which means every 5 Spotify users could team up and lower their own Spotify Premium expenses. SpotiCheap is the only place to let this happen to everyone because we have thousands of active subscribers all over the world so you won't have to find partners to team up. By linking your Spotify and submitting your SpotiCheap application, your account will be checked by our system and will be assigned as a family member to a family automatically. After that, you will be able to access all Spotify Premium benefits including Download Music, No Ads, Play Any Song, Unlimited Skips, and etc. SpotiCheap.com is by far the safest affordable way to get Spotify Premium, while NOT getting banned for using stolen Spotify accounts or stolen payment methods which are widely used on eBay or individual sellers.


Will my Spotify account be shared with others?

No, your Spotify account will not be disclosed to other users. Once your SpotiCheap application is processed by our system and your Spotify account is upgraded to Premium, you can change your Spotify password to enhance your Spotify account security. When you upgrade, all your saved music, playlists and recommendations come with you. Everyone gets to play their own music. No tantrums. 


Will we get regular Premium or a light version?

You'll get regular Premium, with all the sweet Premium benefits. Listen to your tunes on-demand, ad-free and offline.


Can I renew my SpotiCheap membership?

Yes. But there will be a living address postal code verification email sent to you after the new contract has started, you will be required to forward the verification email to customer@lowpricespotify.com within 5 days since the verification is initialized by Spotify. Keep this in mind, DO NOT COMPLETE THIS VERIFICATION ON YOUR OWN. We will inform you if the verification is completed. You can also contact the partner if your SpotiCheap subscription is activated with a redeem code. They will give you the solution to complete the address verification.


Can I purchase SpotiCheap subscriptions if I have joined other family plans before?

Yes, but your Spotify Premium may be terminated if Spotify confirms there is a residing address mismatch.

Most users who have joined other family plans will be fine if they purchase SpotiCheap subscriptions, as long as they have only joined only one family in the past 12 months. However, a user who has joined a family before will be required to forward the verification email to customer@lowpricespotify.com within 5 days since the verification is initialized by Spotify. Keep this in mind, DO NOT COMPLETE THIS VERIFICATION ON YOUR OWN. We will inform you if the verification is completed. You can also contact the partner if your SpotiCheap subscription is activated with a redeem code. They will give you the solution to complete the address verification.


How to stay Premium?

Firstly, the user of Spotify account must NOT make any subscription-related changes, otherwise, your Spotify Premium might be removed and will not be reinstated.

Secondly, There is a chance that Spotify needs to check you are actually living with other family members and send you an email to verify your postal code, we call it Spotify Living Address Postal Code Verification. If that happens, you must forward the verification email sent by Spotify to customer@lowpricespotify.com and make sure your saved Spotify credentials are correct on < Link Your Spotify > page. Our support team will verify the address and the verification will be completed in a few hours and notify you via email the result. After that, you will be free to enjoy your Premium without concerns because this verification will appear up to two times per year.


What payment methods does SpotiCheap support?

We have PayPal as our only payment method. We recommend users who have credit cards or debit cards register their own PayPal accounts. PayPal is the safest way to pay so far. We only accept payments from certain countries. Users with PayPal accounts registered in unsupported countries may purchase via redeem code retailers (users in China may purchase via our retailer on Taobao).


What if my SpotiCheap Premium expires?

Your Spotify account will be switched to Free. You can choose either renew your SpotiCheap plan or purchase regular Spotify Premium. Returning users like you may be required to forward the Spotify living address postal code verification email to customer@lowpricespotify.com within 5 days since the verification is initialized by Spotify. DO NOT ENTER POSTAL CODE BY YOURSELF OR YOUR RENEWED SUBSCRIPTION WILL BE TERMINATED. 


Will my Spotify country be changed to somewhere else?

For Redeem Code users: You may contact the retailer to assist you with country setting requests (country setting is a SpotiCheapBeta™ feature). we currently only accept country setting requests from our retailers. The country setting requests must be sent directly from our retailers and must be sent before using the redeem code. Once the redeem code is used, your application will be reviewed as a regular application with no country setting preferences.

For PayPal users: The country in the profile of your Spotify account will be locked to one random country as we upgrade your Spotify account. Unfortunately, users are not allowed to select the country in their Spotify profile. Due to Spotify's family address verification/country restriction, your Spotify country will be changed to the country our system has assigned automatically. You will not be able to change the country setting until your SpotiCheap Premium expires.


What consequences will the country setting changes bring?

If your residing country doesn't match the country your Spotify has been assigned to, DON'T WORRY. You can use your Spotify aboard anytime because it's one of Spotify Premium benefits. The scopes of available songs in different countries are limited by the rule that Spotify is only allowed to play those songs which Spotify owns proper licenses in that country set in your profile.


What happens if I renew my SpotiCheap membership using a different payment method?

If you have subscribed to our service via PayPal and attempting to renew your membership with a redeem code, your new expiration date will add up from the current expiration date.

If you have subscribed to our service with a redeem code and attempting to renew your membership with PayPal, your new expiration date will be re-calculated from today.


Didn't see your question answered?

Email us at customer@lowpricespotify.com with your question.